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Resources


To help you find the information you require please use the resources that are listed below. We have split the resources up into categories to help. If you still can't what you need the why not email us?

Pre-Sales Questions
 
Customer Resources
  • Support Centre
    Use the support centre to browse the knowledgebase, submit trouble tickets and check network status.
  • Knowledge base
    Database of common questions and support issues. If you think of something that is missing from here, let us know and we'll add it.
  • Official Maintenance and Outage Notices
    The official source for up to the minute information from our operations crew regarding outages, maintenance and other technical issues.
  • Network
    Information about our network infrastructure and service status
  • Twitter
    Follow ClearHost status updates on twitter
  • MySecureBackup Software
    Download the software, and check for updates on latest versions
 
Legal Documents
 
Live Help
  • Talk to our support team live from your web browser! Please note this service is not 24/7 and unimportant enquiries should be directed through our trouble ticket system.
    Live Help